SHIPPING & RETURNS

Shipping & Returns Policy

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We can ship anywhere in the world and ship as many as you wish. Please see our SHIIPPING INFO in our SUBSCRIBE section at the base of our front page. We also have space on our gorwing list for more stockists and single specialist shopping lists. Please contact us for further details if you would like to know more about becoming a Cindy Lass Needlepoint Partner or Stockist or by filling in our mailing section on our front page.

 

We guarantee that if you are not entirely satisfied with your purchase and wish to return the item, provided you return the complete kit, along with all items and its gift bag in a clean and re-saleable condition within 28 days of receipt, the cost of the item/s will be refunded. Please send it to:

 

CINDY LASS NEEDLEPOINT
SUITE # 255
268 BELSIZE LANE
LONDON
NW6 4BT
United Kingdom

 

We will contact you the minute we have received the package and let you know if your item can be refunded as per our return terms. Please mark your package as 'FRAGILE' with the words 'RETURNING ITEMS' and remember to insure it and send it as a tracked item by registered post or courier.

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